Frequently Asked Questions (FAQs) for Smoke Shop Australia

**1. What products do you offer?**
We offer a wide variety of smoking products, including tobacco, accessories, vape supplies, glassware, rolling papers, and herbal products. Explore our website to see our full range.

**2. Do you ship internationally?**
Currently, we only ship within Australia. Unfortunately, we do not offer international shipping at this time.

**3. How can I place an order?**
You can place an order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout.

**4. What payment methods do you accept?**
We accept various payment methods, including major credit cards, PayPal, and bank transfers. Check our website for the latest payment options.

**5. How long will my order take to arrive?**
Order processing typically takes [Insert Number] business days. Delivery times may vary based on your location. Standard shipping usually takes [Insert Number] to [Insert Number] business days.

**6. Can I track my order?**
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package.

**7. What is your return policy?**
We have a comprehensive refund policy. Items can be returned within [Insert Number] days of receipt in original, unused condition. For detailed information, please refer to our Refund Policy page.

**8. Are your products legal?**
All our products comply with Australian law. We ensure that our offerings adhere to applicable regulations. Customers must be of legal smoking age to purchase our products.

**9. Do you have a physical store?**
Yes! We have a physical location. Visit us during our working hours to explore our products in person.

**10. Do you offer discounts or promotions?**
Yes, we occasionally run promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.

**11. Can I change or cancel my order?**
If you wish to change or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to change or cancel it.

**12. Where can I find more information on your products?**
Detailed product descriptions are available on our website. If you have specific questions, feel free to contact our customer service team.

**13. How can I contact you?**
You can reach us via email or Live Chat. We’re here to help!